Job ref no.: CT3115193-01#0185
IPSOS Limited

Research Manager - Customer Experience

IPSOS Limited

  • 5-day week
  • 13-month pay
  • Insurance plan
  • Medical plan

Role Objective / Purpose

The role of Research Manager is fully responsible for client projects to ensure all activities of projects are completed and presented, by maintaining and enhancing client relationships, contributes to business development. Regional exposure will be provided to the right candidate.

Role & ResponsibilitiesĄG

  • Manage and supervise quantitative market research projects on a daily basis to deliver outstanding services to clients
  • Build and maintain relationship with assigned clients through excellent client service skills
  • Be responsible for sales activities in terms of proposals preparation and delivery
  • Design and write reports to clearly and accurately represent the findings and recommendations
  • Provide coaching / training to junior staff
  • Assist senior members on ad hoc projects as assigned

Person specification


  • University degree holder, at least 4 years of market research experience, with at least 2 years research agency background
  • Quantitative research with some client interaction experience would be highly preferred

Skill (including technical and people skill)ĄG

  • Sensitive to numbers and enjoy working on reports with numbers
  • Excellent in both written and spoken English and Mandarin
  • Good computer skills including MS Office and other softwares
  • Good knowledge in SPSS and SAS is definitely an advantage
  • Good analytical skill with high sense of curiosity and dedication in solving problems

Other Requirements

  • Be open minded, be initiative, creative
  • Able to work under pressure ,manage own time and adapt to overtime work
  • Meticulous, able to handle multiple tasks efficiently and in an organized way

Candidate with less experience will be considered as Senior Research Executive. We offer an attractive remuneration package with 5-day work week to the right candidates. Interested parties please send resume with current and expected salary to us. All information collected will be used for recruitment purpose only.

More job information
Job ref no. CT3115193-01#0185
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 4 years - 9 years
Career Level
  • Middle management level
  • Degree