The Research Support Executive at Blue Umbrella Limited is a key communications conduit whose role is to act as a primary contact point between clients, vendors, research teams and internal departments. It is the responsibility of a Research Support Executive to ensure that research work is conducted and completed at a high level of quality and in a timely manner by assisting to ensure that the research teams have all required materials and communicating client concerns to account managers and team leaders. The Research Support Executive is also responsible for communicating with clients and other stakeholders any and all relevant information that may affect them such as pricing, turnaround time, potential issues and delays associated with orders, etc.
This position reports to the Operations Manager.
Duties and Responsibilities will include but not be limited to:
o Assisting with macro-level case management
o Ensuring that research requirements are fulfilled by acquiring any and all required documents as dictated by agreed upon scope
o Double-check and verify client invoices
o Contributing to continuous improvement efforts, e.g., providing input/feedback and/or assisting in the execution of training reviews, process and efficiency improvements, product innovation, etc.
o Requesting feedback from his/her supervisor and/or managers
The ideal applicant will
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Thinking of a career in Compliance? Due Diligence? Risk Management? Look no further!
Blue Umbrella is a leading provider of cutting-edge third party compliance and employment screening technologies. Combining research excellence with disruptive RegTech SaaS solutions, Blue Umbrella serves Fortune 1,000 companies, top tier investment banks, insurance companies, law firms and governments. With a global presence and a local focus, Blue Umbrella allows clients to increase the automation and efficiency of their internal processes while intimately understanding the backgrounds of their clients, third parties and employees. Learn more at www.bluedd.com.