Job - Reservations Agent, The Charterhouse Causeway Bay
The Charterhouse Causeway Bay

Are you prepare to go beyond the Borders?

In Charterhouse Causeway Bay, we always look for innovative and dynamic people to go beyond borders. As we are a hotel which goes beyond borders in service, we are keen to develop our people in 10 aspects:

  • Caring - energizes and show our care
  • Commitment - pledge to service with actions ensuring the effect
  • Communication - active listening with proactive responses
  • Create Impression - an impression with a smile will last forever
  • Engaging - interacting with customer to improve relationship
  • Innovative - thinking outside the box to improve shills and products
  • Passion - loving your job that create self-fulfillment
  • Responsibility - taking the action in exceeding customer expectations
  • Service Attitude - a learned behavior to make things right from beginning
  • Teamwork - together we shall be more efficient and productive


  • Open culture. We believe happy customers come from happy employees. 
  • Harmony, teamwork and commitment are our motto to success.
  • Meal allowance.
  • Full range of quality service training and career development programs.
  • Life, medical, hospitalization insurance, transportation allowance, and more  

Reservations Agent

Job Ref.CT3106293-01#0011

Reporting to the Revenue Manager, responsible for handling guests’ enquiries and taking care of hotel room reservation.

  • Form 5 with certificate in hospitality studies preferred
  • Exposure in Hotel Reservation/ Front Office department or Travel industry is preferred
  • Good computer knowledge
  • Good command of spoken English, Mandarin and Cantonese
  • Pleasant, customer oriented and a team player
  • Immediate available is preferred 

We offer attractive remuneration package and opportunity to work in a fun and interactive environment.

Join Us

If you are interested, please send your CV to
Human Resources and Training Department
209 – 219 Wanchai Road, Wanchai, Hong Kong
Fax : (852) 2892 3363
Email :

The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance

Apply Now
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  • Insurance plan
  • Meal allowance
  • Medical plan
  • Transportation allowance
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