Job ref no.: CT3116931-01#0057
Kerry Hotel Hong Kong

Reservations Agent

Kerry Hotel Hong Kong

  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • K + 5 more

Key Responsibilities

  • To master the room product in term of layout physical attribute, benefits, amenities etc.
  • To effectively differentiate room type to match the right product with specific guest needs.
  • To be fully conversant with the hotel's rate structure particularly on public rate offers.
  • To fully understand market segmentation and other statistical tracking requirement to accuratelt qualify booking data
  • Provide warm and professional first impression to guests who call to make room reservations.

Experiences and skills required

  • Diploma/Degree holder in Hotel & Catering Management or related disciplines
  • A minimum of 1 years' working experience in hospitality industry, fresh graduate with similar work experience is welcome
  • Excellent communication, interpersonal and presentation skills
  • Well-versed in both written and spoken English and Chinese
  • Mature with positive thinking and guest oriented
  • Good team player

Interested candidates, please send resume to [via CTgoodjobs Apply Now ] .

More job information
Job ref no. CT3116931-01#0057
  • N/A
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree