Posted on 2022-11-11
Hong Kong Gold Coast Hotel

Reservations Officer / Senior Reservations Officer

Hong Kong Gold Coast Hotel

Job Highlights

  • Handling customer’s daily reservations
  • Familiar with Opera system
  • Front Desk training or travel industry experience


  • Responsible for handling customer’s daily reservations
  • Processes all reservation inquiries, bookings and customer services requests


  • Diploma in Hospitality/Hotel Studies
  • Familiar with Opera system and MS Office applications
  • Front Desk training or travel industry experience is preferred
  • Polite and customer-oriented
  • Good command of both spoken and written English, Chinese and Mandarin
  • Candidates with more experience will be considered as Senior Reservations Officer

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Senior Human Resources Manager, Hong Kong Gold Coast Hotel, 1 Castle Peak Road, Gold Coast, Hong Kong or via email:

Please read our Personal Information Collection Statement at before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.


More job information
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Extra maternity leave
  • Free duty meal
  • Marriage leave
  • Medical plan
  • Shuttle bus
Job Function
  • Tuen Mun
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip