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Posted on 2021-11-08
FRITES MANAGEMENT LIMITED

Restaurant Manager Required

FRITES MANAGEMENT LIMITED

Job Description

  • Cultivate loyalty with staff and customers
  • Review and improve work procedures, performance, safety and service quality
  • Coordinate and make sure all managerial paperwork and reports get done according to company standard and timeline
  • Responsible for overall running of the restaurant including rostering, maintenance, cost control, emergencies, guest experience etc.  
  • Championing service, food, wine and drinks knowledge together with every other aspect of the operation of the restaurant
  • Responsible for grooming standards of the entire floor team
  • Work closely with Assistant Manager to train, assist and guide supervisors and junior staff with passion, patience and dedication
  • Ensure overall cleanliness of all areas, before during and after each service


Requirements

  • At least 3 years work experience in similar capacity
  • Outgoing and energetic personality, yet humble with great customer service, interpersonal and communication skills
  • Good command of spoken English, Cantonese & Mandarin are a plus

Guest Experience

  • Ensure every guest gets treated as a VIP to achieve a 5 stars dining experience
  • Hands on skills providing the best customer service possible by gathering guest feedback through interaction with all the tables at every service
  • Resolve customers complaints by addressing them on the spot and ensuring the guest ends up leaving happy

Requirements

  • At least 5 years work experience in similar capacity
  • Strong leadership skills with the ability to coach and promote a teamwork atmosphere
  • Outgoing and energetic personality, with good communication skills
  • Good command of spoken English. Cantonese and Mandarin is a plus
  • Ability to follow instructions from Operations Team and meet the Company standards and striving for perfection
  • Excellent ability in problem solving
  • Experience working in a Western Restaurant a plus but not required
  • Good Wine and Bar Knowledge (WSET level 2 or Equivalent a plus) 

Great Benefits

  • Competitive salary
  • 5 days work week
  • Discretionary monthly performance bonus
  • Weekly tips
  • On-job training
  • Career development opportunities

LOCATIONS

Central, Wan Chai, Causeway Bay, Quarry Bay, North Point, Kwun Tong, Tseung Kwan O & Tai Kok Tsui

More job information
Salary
Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Flexible working hours
  • Free duty meal
Job Function
Location
  • Causeway Bay
  • Central
  • North Point
  • Quarry Bay
  • Wanchai
  • Kwun Tong
  • Tai Kok Tsui
  • Tseung Kwan O
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 10 years
Career Level
  • Non-management level
Education
  • Below F.5