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Posted on 2021-10-12
Eaton HK

Restaurant Receptionist - Yat Tung Heen (One-Starred Michelin Restaurant)

Eaton HK

JOB RESPONSIBLITIE

  • Assist on managing all aspects of the reception to functions in accordance with hotel standards
  • Supervise the reception team to ensure professional services are provided and achieve highest level of guest satisfaction
  • Coach the team to ensure brand standards and sequence of service components are executed with precision
  • Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing customer bookings
  • Maintain high standards and professional services in meeting customers' expectations
  • Assist in other ad hoc projects as assigned

相關職責

  • 根據酒店標準協助管理餐廳接待員團隊
  • 負責監督接待員團隊,以確保服務質素達致最高的客人滿意度
  • 為團隊成員提供培訓,准確執行酒店標準和相關服務守則
  • 執行接待員的相關職責,包括接待客人、處理電話查詢和管理客人預訂
  • 提供高質素的專業服務以滿足客戶的期望
  • 處理其他被分配之臨時職務

KNOWLEDGE & EXPERTISE

  • Form 5 or above, holder of Diploma or Certificate in Hotel Management is preferred
  • Minimum 1 years related experience.
  • Keen to develop a career in Food & Beverage industry
  • Customer oriented, energetic with helpful and outgoing personality
  • Good command in English and Cantonese, good in Mandarin would be an advantage

相關經驗及資歷要

  • 中五程度或以上,具酒店管理文憑或證書者優先
  • 至少1年款待業相關經驗
  • 熱衷於餐飲業發展
  • 以客為本,個性和態度正面、積極
  • 良好的中英文讀寫能力,另具備良好的普通話對話能力更佳

Interested candidates please send your Resume to [via CTgoodjobs Apply Now ] or WhatsApp us on +852 9199 6510

For more information on Eaton HK, please visit www.eatonhongkong.com

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

More job information
Salary
Job Function
Industry
Location
  • Jordan
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 5 more