Job ref no.: Aesop_CT_02
Aesop Hong Kong Limited

Retail Consultant / Senior Retail Consultant (零售顧問/高級零售顧問)

Aesop Hong Kong Limited


  • 主動為顧客提供服務,協助推廣公司品牌,令顧客擁有良好的購物體驗
  • 細心聆聽並了解顧客的需求,提供產品介紹及建議
  • 協助店舖日常運作,包括產品陳列、倉存整理、收銀工作
  • 維繫良好的顧客關係 


  • 2年或以上相關經驗 (具較多工作經驗者會被考慮為高級零售顧問)
  • 主動積極、有責任感、具學習意願和服務熱誠
  • 良好溝通技巧、顧客服務及著重團隊精神
  • 能處理多項工作及樂於接受挑戰
  • 能操流利廣東話、英語及普通話  

Job Responsibilities

  • Providing high level of customer services to ensure our customers has an ultimate customer experience
  • Understanding customer’s needs and providing professional recommendations of Aesop’s products and usage method 
  • Ensuring continuous smooth operation in store, such as maintaining company brand standards, in-store neatness, stock arrangements, cashier etc.
  • Build and maintain long-term relationship with customers

Job Requirements

  • Minimum 2 years’ solid retail sales experience (Experienced candidates will be considered for the role of Senior Retail Consultant)
  • Proactive with positive working attitude, willing to learn, responsible & passionate
  • Team player, with excellent customer service, interpersonal and communication skills
  • Ability to handle multiple tasks while enjoy working in a fast‐paced and target-driven environment
  • Proficient in in Cantonese and good spoken English and Mandarin

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More job information
Job ref no. Aesop_CT_02
Job Function
Employment Term
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip