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Job ref no.: CT3114387-01#9506

Retail Director AP

Christian Bassett Ltd.

French Luxury Leather House with unique heritage and culture is looking for Retail Director to manage Asia Pacific, based in Hong Kong.

The Retail Director will manage boutiques across the assigned countries in Asia-Pacific .

The role will support store managers to maximize client satisfaction, productivity and profitability through teambuilding, staff development, goal attainment, and by ensuring compliance with all the brand's standards.

This role ensures effective communication and execution of company retail and merchandising concepts.

The Retail Director will lead by example and provide feedback to his/her direct reports, resulting in more efficient, productive, and profitable boutiques. Consistent decision making that will enhance the customer experience.

Responsibilities:

  • Management of the teams in the boutiques
  • Steering the business of HongKong, Macao, Taiwan, Singapore
  • Definition and implementation of client service/retail operations standards and processes
  • Optimize the store experience for the clients
  • Animate by overseeing the events inside & outside the boutiques
  • Typical responsibilities of the job include:
  • Recruiting, training, supervising and appraising staff
  • managing sales and stock plans and budgets
  • Being able to deal with customer queries and complaints
  • Overseeing pricing and stock control
  • Maximising profitability and meeting sales target

Key Competencies:

  • Coordination with support teams at HQ (Merchandising, Training, Marketing) and local backoffice (IT, Controlling, HR)
  • Master the retailer's tools: KPI, P&L, Processes & procedures
  • Management: animation and development of the teams
  • Understand the clients and know our top VICs

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More job information
Job ref no. CT3114387-01#9506
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • N/A