Job ref no.: CT3121644-01#0035
Delta Connect Hong Kong Limited

Retail Marketing and CRM Manager

Delta Connect Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan

A luxury brand is looking for a Retail Marketing and CRM Manager to lead the team  design and execute CRM business actions and initiative to meet business KPIs.

Key Responsibilities:

  • Define strategic position of CRM programs aligned with other business strategies
  • Accelearting and supporting the brand development through database, customer life cycle and retention program management
  • To implement CRM campaigns independently through liaising with internal departments and external vendors
  • Identifying and exploring potential business partners and opportunity for the company
  • To work closely with Sales team in initiating, planning and implementing Clientele program
  • Generate and compile marketing report and promotional result to evaluate the effectiveness of CRM and loyalty campaigns and brand performance


  • University graduate in Marketing or Business related disciplines
  • Minimum 8 years’ experience in marketing and CRM, preferably in luxury retail
  • Attention to details with good integrity are crucial
  • Good analytical, interpersonal and project management skills
  • Hands-on experience in implementing marketing campaigns and event organizing
  • Proficient in Excel, PowerPoint and Word, Chinese tying skill is a plus
  • Excellent level of conversational and written English

For interest parties, you can call +852 2155 1813 and quote the job title for a confidential discussion and please click Apply Now  to send your update resume with current and expected salary or send to info  All information collected will be kept in strict confidence and will be used for recruitment purpose only.