Job ref no.: CT3119229-01#0015
Catalo Natural Health Foods Limited

Retail Operations Officer

Catalo Natural Health Foods Limited

  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan


  • Provide full range support on day-to-day operations including policies & procedures implementation, ensuring smooth flow of stock, arranging regular stock-takes, shop renovation and maintenance, staff uniform, shop display and other ad hoc initiatives to maximize operation efficiency to all retail shops & counters
  • Prepare report on sales analysis and/or operational issues
  • Handle customer complaints and be proactive in investigating and following up with customers or departments
  • Participate in ad-hoc assignments as required


  • Diploma or above in Business Administration or related disciplines
  • Minimum 3 years’ of relevant working experience, preferably in retail operation/operation administration and FMCG retail industry
  • Good knowledge on POS operation and prefer implementation experience
  • Excellent telephone manner, interpersonal and negotiation skills
  • Independent, self-motivated, result-oriented and helpful
  • Pleasant team-player with enthusiastic personality
  • Proficient in both spoken and written English and Chinese
  • Familiar with MS Application, such as MS Excel and Chinese Word Processing 

We offer an attractive remuneration package, benefits and career advancement opportunities. Interested parties please send your full resume with expected salary and availability by mail or by clicking Apply Now button:

Human Resources Department

5/F, Suite C-D, D2 Place TWO, 15 Cheung Shun St., Kowloon

Applicants not hearing from us within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed upon completion of the selection process.

(Personal data collected will be treated as strictly confidential and used only for recruitment purpose.)

For more information, please visit our website at  

More job information
Job ref no. CT3119229-01#0015
  • N/A
Job Function
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree