Job ref no.: CT3130028-01#0017
ALF Retail Hong Kong Limited

Retail Operations Supervisor (Brand: Marks and Spencer)

ALF Retail Hong Kong Limited

This role will be responsible for driving operations efficiency, monitoring consumable stock level, increasing the effectiveness of cost saving and fulfilling all business internal control policy.

Roles & Responsibilities:

  • Regular review the contracts and ensure the best service is provided & to drive cost effectiveness
  • Ensure the operations communication plan is delivered on time
  • Take responsibility in the operations administration to achieve company standard
  • Maintain and provide efficient backup to stores and fulfil internal and external business needs
  • Drive better customer service standard and improve customer shopping experience
  • Analyse all opportunities and recommend ways to improve efficiency and reduce costs


  • Tertiary educated with at least 2 years’ relevant experience in Retail or FMCG industry
  • Hands-on experience in operational processes
  • Self-driven with good interpersonal & organizational skills
  • Experience in Retail SAP is a plus
  • Proficiency in MS Office
  • Fluent in verbal and written English

If you are interested in this role, please send your full resume together with your current and expected salary to us by clicking Apply Now.

The Human Resources Department

Unit 1806B-10, 18/F, Exchange Tower, 33 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

Personal information received from applications will be kept confidential and used for employment-related purpose only.

More job information
Job ref no. CT3130028-01#0017
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan