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Job ref no.: CT3117880-01#0240
Tory Burch Hong Kong Limited

Retail Performance Executive

Tory Burch Hong Kong Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Medical plan

KEY RESPONSIBILITIES:

• Key contact for Retail analytics, reporting and data integrity within the Region
• Develop and evolve reporting solutions to provide visibility of the retail KPI’s. Provide deep dive analysis of sales team individual productivity & KPIs reports
• Monitor sales team client engagement progress, track customers recruitment & retention by retail staff. Presenting insights both internally within the team as well as to a range of business stakeholders
• Support all in-store events/activations, analyze the effectiveness of promotions by looking at incremental lift. Provide comprehensive feedbacks
• Coordination on retail operation side of Clienteling / CRM projects, support the roll out of Tulip (customer engagement tool)
• Deliver business analytics and tracking; coordinate customers data analysis & call lists for sales team to follow
• Involve in a wide range of ad hoc exploratory analysis to develop a deep understanding on retail performance
• Works with Retail leadership in developing and delivering strategic presentations for monthly meetings/ brand days

 

EDUCATION & PRIOR EXPERIENCE NEEDED

• High Calibre with a strong analytical and retail mind set
• 1 - 4 years of previous experience as retail sales & operation, retail excellence or CRM support role
• Ability to understand and interpret data and communicate it in a concise and relevant way to various stakeholders
• Highly numerate, analytical and be able to find solutions to complex issues, as well as being resolute and determined to find the ‘answer’
• Becomes the key internal expert using & managing retailer portals and performance reports
• Strong user of Microsoft Office Products; Intermediate-Advanced Microsoft Excel skills (v-lookups, pivot tables, macros); PowerPoint

We offer 5-day work week, double pay, medical and dental insurance and competitive salary package commensurate with experience and qualifications.

Interested parties, please apply with full resume with current and expected salary to [via CTgoodjobs Apply Now ]


www.toryburch.com

All information provided by applicants will be treated strictly confidential and used solely for recruitment purpose. We will retain your application for a maximum period of 6 months and may be considered for other vacancies within the Company.

 

 

 

 

More job information
Job ref no. CT3117880-01#0240
Salary
  • 14,000 - 19,000 / month
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 4 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree