Job ref no.: CT3117311-01#0112
Mother And Child Limited

Retail Operations Manager

Mother And Child Limited


  • To oversee and manage daily operation of retail shops
  • To ensure high quality of customer service is delivered to meet customers' needs and drive sales, as well as handling customer complaints with tactful manner
  • To drive and motivate shop staff in achieving sales target
  • To interact with internal departments and contribute to the effective implementation of sales activities, business promotion initiatives and merchandising plans at shop level
  • To ensure all directions and guidelines are followed properly in order to achieve and comply with operation standards
  • To analyze all retail related sales and provide recommendation to sales team to follow, such as retail staff productivity, sales promotion analysis and operation workflow analysis, etc.
  • To provide all kinds of operation training supports to frontline staff, make sure all retail staff are well equipped to boost sales and their career development are further enhanced


  • Diploma or above with minimum 5 years retail store management experience
  • Sensitive to number and sales figures
  • Strong interpersonal, leadership, communication skills and be able to work well at various levels
  • Energetic, supportive, independent with self-initiative
  • Good command of written and spoken English, Chinese and Mandarin
  • Proficiency in Microsoft Office and Chinese Word Processing
  • Willing to work on shift duty, immediate available is preferred  

For application, please send a resume with current earnings, expected salary and earliest availability to : The Personnel Department, Mother and Child Limited, Unit D, 13A/F, Gemstar Tower, 23 Man Lok Street, Hunghom, Kowloon. or via email by clicking Apply Now

Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3117311-01#0112
  • N/A
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 5 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree