Posted on 2022-06-21
DHL Express (Hong Kong) Limited

Risk Control Specialist

DHL Express (Hong Kong) Limited

Working Location: Ngau Tau Kok

Reporting to Risk Control & Receipting Support Manager, you will be responsible for managing the collection process for customer account in high risk and sensitive business nature to minimize potential bad debts loss and achieve country DSO targets.


  • Provide background information and perform credit and financial analysis on new and existing customers to institute credit limits and terms
  • Keep close monitoring on customer accounts in high risk and sensitive business nature to identify potential risks and take preventive and recovery actions when appropriate
  • Interface with customers to resolve credit and billing problems
  • Set up and maintain credit database to carry out related creditability assessments and analysis reports
  • Work closely with internal finance teams (Credit Control, Billing) and Sales to achieve days sales outstanding, aging and bad debt targets
  • Take related legislation action and liaise with external collection agency for recovery of debt
  • Assist to identify risk trends by providing analysis report and take appropriate preventive action
  • Involve in corporate annual credit limit exercise
  • Liaise with outside credit research companies for market intelligence when necessary


  • Higher Diploma in Business Studies / Finance or related disciplines, Bachelor degree is preferred
  • At least 4 years’ relevant working experience preferably in Express or logistics industry
  • Legal knowledge related to contracts, credit & debt collection and liquidation is an advantage
  • Strong credit analysis and debt collection skills
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient with MS Office applications, including Excel, Power Point & Access, and experience with SAP


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More job information
Job Function
  • Ngau Tau Kok
Employment Term
  • Permanent
  • Full-time
  • 4 years - 9 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree