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Job ref no.: CT3119682-01#0037
Versace Asia Pacific Limited

Sales Associate (Citygate)

Versace Asia Pacific Limited

Benefits
  • 13-month pay
  • Dental plan
  • Insurance plan
  • Medical plan

Working Location : Citygate, Tung Chung

Job purpose:

Build relationship with customers and maximize sales opportunity, whilst maintain store in terms of image, product and operations, and deliver the Versace customer experience.
 

Responsibilities:

Business Development

  • Achieve individual objectives and contribute to the achievement of store objectives.
  • Strive to always increase brand and product knowledge.
  • Master selling skills to satisfy customer needs.
  • Take action to maximize the sales opportunity on all categories.

Client Management

  • Ensure superlative customer service standards, in order to meet customer expectations.
  • Act as brand ambassador to build relationships with new customers and VIP clientele.
  • Deliver the ultimate VERSACE experience to increase customer loyalty.
  • Solve customer complaints in a professional and positive manner, always offering follow up.

CRM

  • Capture customer data all the time.
  • Proactively take possible actions to maintain a long term relationship with customers.
  • Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations

  • Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.).
  • Remain in compliance with operational and company policies and procedures.
  • Ensure store presentation and visual merchandising standards are maintained according to company directives.

Requirements:

  • 2 to 3 years’ experience in retail – luxury experience preferred.
  • Good computer skills, include operation of retail sales system, Word, Excel and email.
  • Strong relationship skills and ability to maintain long-term with clients and community, understand the needs and changes of the market.
  • Strong team working and relationship skills.
  • Organization and problem solving skills.
  • Strong verbal communication skills.
  • A positive, outgoing, high energy personality, is able to thrive within a high paced environment and being multi-tasking.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

More job information
Job ref no. CT3119682-01#0037
Salary
  • N/A
Job Function
Industry
Location
  • Tung Chung
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • N/A