Job ref no.: CT3117490-01#2822

Sales Associate - Hong Kong

La Perla Far East Limited

  • Discretionary bonus
  • Medical plan

Job title: Sales Associate
Location: Hong Kong
Key Responsibilities:
  • Customer assistance: listen to the client, introduce the product, being able to condition inthe
  • product choice
  • Finalize sale (cross selling, up selling)
  • Complaint management and post-sale service
  • Give information and suggestions to take care of the product
  • Sell, assist and gain a loyal client
  • Constant database update
  • Manage and control cash register : sales receipt printout, tax free, gift vouchers, bank deposit
  • Corporate layout and Visual Merchandising rules to be applied, keeping the high standard of the boutique image
  • Share and respect administrative and corporate guidelines
  • Stock management: re stock goods on display
  • Personal care in respect of corporate guidelines
Skills & Experience¡G
  • Good communication skills, good command of spoken English and Mandarin.
  • Well-balanced body language
  • Sales experience of luxury brands (sales technique, knowledge for the sector in terms of customers and needs)
  • Excellent relation skills ( empathy, communication, good speech skill, be positive)
  • Good skills of working in respect of targets (KPI’s, in quantity and quality)
  • Product knowledge (materials, wearability, functionality; respect of company’s guidelines in display, presentation to the client, management)
  • Service oriented (taking care of others’ need, motivation is to satisfy client’s need, patience)
  • Inventory management

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