banner
Job ref no.: CT3117880-01#0076
Tory Burch Hong Kong Limited

Sales Associate (IFC and Alexandra House)

Tory Burch Hong Kong Limited

Benefits
  • 13-month pay
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Medical plan

JOB SUMMARY

The Senior Sales Associate / Sales Associate is responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. He/ she should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. 

KEY RESPONSIBILITIES

  • Represent the Brand – As an ambassador of Tory Burch and maintain store presentation standards
  • Create the Customer Experience – Deliver extraordinary customer experience and build our brand one customer at a time
  • Be Team Player – Demonstrate a strong sense of selling skills and sense of product knowledge, contribute to a positive atmosphere that is fun, professional, productive and team oriented. Strong partnership and communication with teammates.
  • Drive the Business & Deliver Results – Proactively achieve and maximize sales, build and maintain new and existing customer relationships 
  • Operational Excellence – Adhere to all sales and operational policies and procedures, inventory management and provide assistance when necessary with operational and back of house activities

EDUCATION, PRIOR EXPERIENCE AND SKILLS NEEDED

  • F.5 or above
  • For SSA: 5+ years’ experience as a SA or 2+ years’ experience as a SSA in a luxury fashion retail operation
  • For SA: 2+ years’ experience as a SA in a luxury fashion retail operation
  • Strong personal selling and customer relations experience
  • Sales driven and goals oriented
  • Polished and professional
  • Good verbal and written communication skills: English, Cantonese and Putonghua
  • Ability to work in a fast paced and dynamic environment
  • Ability to prioritize and excellent follow-up skills

More job information
Job ref no. CT3117880-01#0076
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree