Job ref no.: CT3118290-01#2928

Sales Coordinator/Customer Service Officer (Online shop)

Ammu Limited

Benefits
  • 5-day week
  • Discretionary bonus

We are a very fast growing company. To take our content marketing to the next level, we would like to invite passionate & creative people to explore, learn & grow with us!


Responsibilities:

  • Provide help for all customer needs regarding orders or products. Will also manage daily product uploads and coordinate with warehouse team.
  • Responsible for the sale activities and customer orders processing /follow up.
  • Handle sales and customers enquiries via emails, live-chats and phone call.
  • Communicate and connect with customer in decent manner.
  • Handle all kind of after sales service (complaints, returns, refunds).
  • Understanding our products, to provide best solution for customers.
  • Process of clerical works.


Requirements:

  • Proven Customer Service Experience
  • Able to handle large amount of order processing and CS issues
  • Excellent communication and presentation skills
  • Product Knowledge
  • Able to multi-task, prioritize and manage time efficiently
  • Able to work under pressure
  • Chinese, English, Mandarin, Computer skills are all necessary
  • Min 1 year related working experience


Working Hours:

  • 5 days work week (Mon to Fri)
  • Working time: 10:00am - 7:00pm


Benefits:

  • Bank holiday
  • Attractive remuneration
  • Staff discount

We offer competitive remuneration package to the right candidate. Interested parties please send your full resume with expected salary to us.

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Summary
Industry:
Others
Job Category / Function:
Customer Service (Customer Service)

Merchandising / Purchasing (Others)

Merchandising / Purchasing (Procurement / Purchasing / Sourcing)

Retail (Others)
Job Position Level:
General
Min. Edu. Level Req:
Associate Degree / Higher Diploma
Total Working Exp:
1-3
Salary(HKD):
-
Location:
Kwai Tsing District / Kwai Hing
Benefits:
  • Bank Holiday
  • Five-Day Work
  • Performance Bonus
  • Staff Discount

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More job information
Job ref no. CT3118290-01#2928
Salary
  • N/A
Job Function
Industry
Location
  • Kwai Hing
Employment Term
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree