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Job ref no.: 40092136
HKT Services Limited

Sales Representative / Executive - Call Centre

HKT Services Limited

Your Role  
  • Handle customer enquiries and resolve customer complaint cases in Sales Team of Call Centre
  • Consolidate and report on customer feedbacks for continuous improvement
  • Assist to implement sales and service business projects
  • Working hours : 0900 to 2400, 8.5 hours / day (with nightshift allowance)
  • Shift duty is required
  • Working location: Lai Chi Kok

 

To succeed in this role   

  • F.5 / DSE or above with minimum 2 years of sales / customer service experience
  • Knowledge of telecom products is definitely an advantage
  • Customer focused, result-oriented and work positively as good team player  
  • Excellent communication & problem solving skills  
  • Fluent in Cantonese and good in English

 

We offer you

  • ORSO/MPF retirement scheme
  • 14 days annual leave
  • Medical and hospitalization insurance with dependent coverage
  • Full-paid sick leave
  • Exclusive staff discount plan and sales offer(i.e. CSL,1010,Now TV, nevigator and more)
  • Pre-sales on new product / service
  • Marriage and compassionate leave
  • Sponsorship of external study

 

Application method 

I want to make an interview appointment: 6029 4292  https://bit.ly/3tidcUa 

Enquiry hotline: 28881129

Email: vivian.wm.kwok@pccw.com  

More job information
Job ref no. 40092136
Benefits
  • 5-day week
  • Medical plan
Job Function
Location
  • Lai Chi Kok
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
Require to Travel
  • No travel