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Handle customer inquiries and feedback in a tactful and timely manner via interactive touch points, e.g. Hotline, Livechat, Email & Whatsapp
Perform consultative and proactive selling of company products & services
Assist in content creation for official Facebook page, online promotions and joint venture campaigns to acquire new customers
Establish good customer relationship by offering one-stop-shop service
Lai Chi Kok (nearby Mei Foo MTR Station)
42.5 hours per week (0900-1900)
Shift duty (including weekend & public holidays) is required
We look for
Degree holder in any discipline; or
F.5 / DSE or above with 2 years of sales experience
Fluent Japanese speaking or certificate holder of Japanese-Language Proficiency Test Level N1 or N2
Good command in written and spoken English
Fast and accurate Japanese typing skill (typing speed at 30+ wpm)
Good team player and able to work independently
We offer you
Attractive basic salary with commission & sales incentive (up to $22K)
Guaranteed sales commission in first 3 months
Comprehensive training with pay
14-day annual leave
MPF / Provident Fund schemes
Staff offer and staff recreation
Career development opportunities
Sponsorship of external study
You can send us your resume (please indicate the position applied) via the following methods:
Fax: 2962 5395
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.