Job ref no.: CT3115434-01#0082
M800 Limited

Sales Support

M800 Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan
  • Shuttle bus

The incumbent will be under the Sales Supporting Team of International Business Department. IDD, Toll-free and SMS service are mainly handled within the team. This role will fully support administrative work and the Sales orders, and be able to function effectively in a variety of roles within a dynamic environment.

Responsibilities:

Operations:

  • Handle daily operations for assigned products such as IDD, SMS and Toll-free services
  • Prepare documents for order creation, such as Customer Service Requests and rate sheet
  • Collect user requirement for Customer Service Request and work closely with internal parties, including but not limited to Sales Team, Billing Team and Network Operation Center
  • Track on Customer Service Request status
  • Follow up orders to ensure successful delivery of services to the acquired customer
  • Collect information from varies suppliers and customers for updating the cost in our tailor made systems
  • Keep tracking on accuracy of system 
  • Update reports and logsheet from time to time

Communications:

  • Handle enquiries from Sales team
  • Work with suppliers for ordering
  • Collect customer enquiries from platform and emails, and sending to related parties for follow up

Requirements: 

  • Diploma or above in Business Administration, engineering or other disciplines who have accumulated experience in the related fields as equivalent.
  • Telco operations experience preferred
  • Good communication and presentation skills
  • Good written and spoken English, Cantonese, Mandarin
  • Basic Knowledge of excel skills.
  • Fresh Graduates are also welcome
  • Immediate availability will be a definite advantage 

We offer attractive remuneration, 5-day work week, medical and other fringe benefits to the right candidate. Interested parties please send your full resume with date of availability, present and expected salaries to [via CTgoodjobs Apply Now ]

Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.

More job information
Job ref no. CT3115434-01#0082
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree