Job ref no.: CT3119362-01#1629

SAP Concur - Associate Implementation Project Manager Job


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Overview:

Manage remote implementation of Concur solutions within pre-defined timeframe while consistently delivering exceptional levels of work quality and client satisfaction.

Execute and lead departmental initiatives and mentor Implementation project managers within the team.


  • Build relationship to effectively communicate and work with client/internal teams/stakeholders
  • Manage Concur/partners/client to deliver project within scope and timeline using Concur methodology
  • Provide consultative expertise to guide clients through key decisions and tradeoffs to maintain project scope and timeline
  • Creatively design solutions for complex requirements
  • Write core product design documents following Concur’s established methodology
  • Configure product according to business requirements gathered during the design phase
  • Anticipate, communicate, mitigate risks/escalations to deliver a great client experience, measured by Customer Effort Survey
  • Accountable for the successful delivery of ALL parts of the project: quality, timeliness and customer adoption
  • Effective status reporting, project budget management and timeline management
  • Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology
  • Provide contributions to Concur’s project methodology and document library
  • Meet or exceed deployment productivity and quality metrics
  • Serve as an internal role model through leadership, professionalism, active communications and consistency in delivering outstanding results.
  • Mentor and assist managers with coaching Implementation Project Managers on the team
  • Responsible for ensuring team members follow the implementation methodology and maintain strong product knowledge
  • Lead or represent department on cross-functional teams and initiatives
  • Identify opportunities to improve implementation processes to reduce deployment timeframe while achieving targeted implementation client survey results
  • Ability to travel up to 30%


Education, Experience & Training required:

  • BA/BS or equivalent experience
  • 10+ years of project management experience or related field
  • 6+ years of software consulting experience implementing financial or hosted applications such as SAP, Oracle, Salesforce, NetSuite or Workday
  • 10 or more full life-cycle financial system implementation experience
  • Implementation methodology experience/certification: PMP, PRINCE2 or Agile
  • Ability to persuade and influence to achieve desired outcome
  • Ability to pass a background check

Job Specific Specialized Knowledge & Skills: (in order of priorities)

  • Professional written and verbal communication skills in both Mandarin and English
  • Degree in Accounting or Information Systems emphasis
  • Experience in client-facing/service roles
  • Experience with financial applications and accounting processes
  • Experience in travel & spend management industry preferred
  • Experience with Concur or Cloud solutions highly preferred
  • Strong organizational and planning skills to consistently deliver on commitments
  • Prior technical or functional experience as a Business or Technical Analyst
  • Strong problem solving skills – ability to dive in and find solution to any challenge

Working environment (where major activities are carried out):

  • Office/client site

Working hours:

  • 40+ hours per week
  • Flexibility in working hours as needed to meet client obligations

Physical and Cognitive or Mental Requirements:

Major job activities – physical requirements:

  • Use of computer and keyboard for extended periods of time on most or all workdays
  • Use of telephone – throughout the workday as needed to conduct business
  • Working under time pressure and rapidly for long periods
  • Communicating and interacting with others

Major job activities – mental requirements:

  • Multiple concurrent tasks
  • Ability to perform under stress
  • Reading and comprehension
  • Writing
  • Problem solving
  • Confidentiality
  • Customer contact



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – Apply Now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

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