Posted on 2022-08-11
IKEA Hong Kong

Scrum Master (O2O product, Regional)

IKEA Hong Kong


We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people". How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.



  • You have Scrum Master Certification (CSM, PSM) or formal project management training
  • You have minimum 2 years’ experience in a Scrum Master managing digital projects
  • You are familiar with Agile project management tools (i.e. Jira, Azure Boards etc.) and DevOps
  • You have extensive knowledge of Agile frameworks like Scrum and Kanban
  • You have proven track record of running Agile projects with Scrum framework (i.e. Scrum values, ceremonies, Product Backlog, etc.) from retail or consultancy background
  • You have experience in E-Com, O2O and CRM implementation, and able to setup programme and project structure and process, and mobilise resources
  • You have worked with IT to drive overall project delivery, and able to navigate stakeholder network
  • You have excellent interpersonal, organizational, team building and conflict management skills
  • You are full of curiosity and open-minded for changes
  • You are passionate about agile and ability to deliver at speed
  • You are strong fit with the IKEA Culture and Values
  • You have the flexibility to work with diversified of people
  • You are committed with a clear goal setting
  • You have good command of English (Cantonese, Mandarin, Bahasa is a plus)



  • Conducts sprints, retrospective meetings, daily stand-ups and other Scrum ceremonies
  • Coach team members in Scrum framework
  • Work with Product Owners to manage backlogs and new requests
  • Enables/Facilitates impediments removal and visibility through provision of appropriate resources, guidance and escalation.
  • Apply scrum methodology and framework to secure quality standards at the end of each sprint
  • Adhere and comply with defined product management and agile processes, procedures and standards
  • Matures the development team in scrum framework
  • Collaborate with architecture, infrastructure, security and support expertise teams
  • Ensure the team adheres to the Scrum values
  • Explore and manage new partnership opportunities with Global IKEA, other organisations and 3rd parties
  • Drive digital awareness, agile test and learn mindset



  • This role will work with product owners, IT and development teams to drive the implementation of digital roadmap, and deliver the portfolio of regional and local projects to meet business and customer needs.  There are at least 6 scrums to manage including E-Commerce website and O2O app for Hong Kong & Macau, Taiwan, and Indonesia.



Annual Fixed Bonus, 5-Day Work Week, 17 days Public Holiday, Paid Leave (Paid Annual Leave, 14 weeks Maternity Leave, 5 days Paternity Leave, 1 week Marriage Leave), Employee Medical Coverage, Non-Contributory Retirement Plan, Staff Purchase Discount, Birthday Coupon, Referral Bonus, Excellent Career Path


Interested parties please click Apply Now to submit your application with full resume, including current and expected salary via job portal.


Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department. Applicants not heard from us within six weeks may consider their applications filed for future reference.


Issued by The Dairy Farm Company, Limited

More job information
  • 55,000 - 70,000 / month
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Medical plan
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree
  • Master's degree
Qualifications or Licenses
  • Scrum Master