Job ref no.: CT3121244-01#3159
Bank of Communications (Hong Kong) Limited

Section Head, Operations (Retail Business Management)

Bank of Communications (Hong Kong) Limited



  • Lead the team and work with business stakeholders to identify, develop and implement operational solutions in order to fulfil retail banking business and compliance objectives.
  • Establish and maintain operational procedures on deposit, money transfer and wealth management so as to fulfil regulatory requirements, ensure operational efficiencies and customer friendliness.
  • Monitor and supervise the compliances of operational procedures as conducting in the retail banking frontline units.
  • Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking business directions.
  • Liaise with internal and external parties for the most effective and efficient progress and delivery of operational projects and initiatives.


  • Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
  • Strong leadership skills and communication skills. Be able to lead and manage a team of professional business analysts and retail banking operations managers.
  • Strong interpersonal skills with a drive to deliver quality solution.
  • Possess the ability to build and manage cordial working relationship with counterparts.

The above post requires proficiency in English, Cantonese and Putonghua.

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e-mail to : [via CTgoodjobs Apply Now ].

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China)

More job information
Job ref no. CT3121244-01#3159
Job Function
Employment Term
  • Full-time
  • 10 years - 15 years
Career Level
  • Senior management level
  • Degree