banner
Job ref no.: 492398 (CT3119747-01#3742)
Bank of China (Hong Kong) Limited

Segment Management Manager

Bank of China (Hong Kong) Limited

Company Profile
Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 8 more

Job No.: 492398
Employment Type: Full time
Departments: Personal Banking Products Department
Job Functions: Business Development, Management, Marketing, Product Development & Management

Responsibilities:

  • Assist senior executives in formulating and implementing the acquisition, cross-sell, growth and retention strategies for up and mid-segment customers, aiming to achieve the business targets and improve customer experience
  • By analyzing the customer behaviour and needs referencing market research and customer profile, propose actionable initiatives, according to the defined value proposition of strategic sub-segments, for customer acquisition, cross-selling, service upgrade, customer loyalty enhancement and retention etc.
  • Liaise closely with product, channel and marketing team to cross-sell suitable bundled products and services to meet target customers’ needs holistically, and eventually contribute to the Bank’s bottom line
  • Plan, implement and monitor sales activities, marketing campaigns and customer events
  • Work collectively with counterparts to drive the development of user-friendly & cost-effective sales and service models, platforms, aiming to improve customer experience and sales at various touch points, in particular through remote channels

Requirements:

  • Degree or above with major in Business Administration, Marketing, Finance or related discipline
  • At least 5 years solid working experience in product management, customer management or sales development in banking industry
  • Familiar with banking products and operations / service enhancement, and with the drive to strive for success
  • A mature self-starter with strong drive, motivation and committed with good business sense and problem solving skills
  • Be innovative with good organizing & problem solving skills. Excellent communication and presentation skills with good command of English and Chinese in both spoken and written, including Putonghua

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/492398?lApplicationSubSourceID=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

More job information
Job ref no. 492398 (CT3119747-01#3742)
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Middle management level
Education
  • Degree