Posted on 2022-11-17
Principal Trust Company (Asia) Limited

Senior Administrator / Administrator, Pension Operations

Principal Trust Company (Asia) Limited

Job Highlights

Participate in entire pension operations process

Provides trainings & internal growth opportunities

Fresh graduates are welcome to apply


Job Description

Principal Hong Kong is one of the major service providers of total retirement solutions in Hong Kong. We are one of the winners received "The 2021 MPF Award" by MPF Ratings. Pension Operations plays a critical role to contribute the success of our business, join us if you are striving in an exciting operational environment or want to be a pension operation expert!

The Senior Administrator / Administrator will participate in end-to-end pension operations process. You will handle daily administration of retirement schemes including but not limited to member enrollments, contributions, terminations, and group changes, in accordance with internal approved procedures, policies and local ordinance and regulations. 

Other responsibilities include:

Process data and perform quality checking

Provide customer service to clients and/or respond clients' verbal and written enquiries

Maintain accurate records and thorough documentation

Assist in any ad-hoc assignments or special projects


Essential Skills, Experience and Competencies

We are looking for detail-minded candidates with strong time management skill. Competent in communicating across a wide variety of clients and deliver excellent customer service skills. Passionate about operational process with continuous improvement mindset will be a key to success.

Other key skills required for the role:

Graduates in business, finance or other related disciplines

1 year of experience in Operations role

Experience or sound knowledgeable in MPF and/or ORSO schemes administration is preferred

A self-starter and good team player

Able to meet tight timeline

Strong PC applications especially Microsoft Excel and Word

Good command of spoken and written English and Chinese

Candidate with less experience will be considered as Administrator

Fresh graduates who want to develop your career in Pension industry are welcome to apply, you will be considered as Assistant Administrator


What We Offer

Principal offers employees a competitive package and a comprehensive range of benefits to help meeting your needs now and in the future, including:

5-Day Work Week

Year-end Payment

Discretionary Bonus

Birthday Leave

Medical Plan

Life Insurance

Pension Scheme

Employee Stock Purchase Plan

And Growth Opportunities!

We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidentiality and for recruitment purpose only. Only shortlisted candidates will be notified.


More job information
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 15 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree