Job ref no.: CT3116128-01#4678

Senior Analyst V Business Process (Hospitality Industry)

Global Associates

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Gratuity
  • Insurance plan
  • Medical plan

Key Responsibilities

  • Support data analysis, process design and mapping, business operating model development, preparations of planning and project management materials
  • Undertake quality research to support benchmarking to ensure application of best practices
  • Assist in preparing business process improvement solution presentations to stakeholders.


  • A minimum of 7 years relevant working experience in Project Management, Performance Management Framework, CRM Process/System Implementation, Process Improvement, Business Analyst.
  • A university degree in Accounting, Finance, Business or Hotel Management discipline.
  • Proficiency in PowerPoint, Data Modelling in Excel and Process Mapping Tool (Visio or Nimbus) is a must.
  • Knowledge of MS Dynamics CRM is a plus.
  • Excellent communication and interpersonal skills with proficiency in both English and Chinese.
  • Ability to work independently and under pressure.

***Employment will be on 2-year renewable contract.*** 

If you are interested please send your full resume in MS Word format, along with salary history and expectation to Daniel Luk by clicking "Apply Now

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More job information
Job ref no. CT3116128-01#4678
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Contract
  • Full-time
  • 7 years - 12 years
Career Level
  • Non-management level
  • Degree