Job ref no.: CT3116128-01#0166

Senior Analyst, Order Management

Lazada Group

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan


  • Perform routine order management procedures (e.g. Overdue orders management) by coordinating with colleagues in China and South-East Asia
  • Provide visibility to management by designing and maintaining Key Performance Index (KPI) dashboards
  • Conduct ad-hoc analysis for management and prepare presentation materials
  • Identify operational non-compliance with support of data and feedback to relevant parties (e.g. Logistics) for follow-up



  • Bachelor Degree in Business, Computer Science, Information Systems or relevant discipline
  • At least 2 years of full time experience in data analysis / performance management roles in E-commerce / Logistics / Retail industry
  • Excellent skills in number-crunching, critical thinking and problem solving
  • Detail minded and able to handle large amount of data
  • Excellent presentation skills, particularly able to present data in an organized way 
  • Proficient in Structured Query Language (SQL), Microsoft Excel (ability to handle complex formula is a must)
  • Fluent in spoken and written English and Chinese (Cantonese and Mandarin)
  • Experience in data visualization tools (e.g. Qliksense / PowerBI) is an advantage
  • Experience in preparing process flow charts or dashboard is an advantage


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More job information
Job ref no. CT3116128-01#0166
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree