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Job ref no.: CT3115413-01#3135

Senior Associate, Operations - Service Officer Team

Asia Progress Executive Limited

Our client is Corporate Bank To cope with the rapid business expansion they are now inviting high caliber candidates to join the team

 

Senior Associate, Operations - Service Officer Team

Responsibilities:

  • Handle VIP customer service and some tailor-made services, daily enquiries from external customers and internal staff via phone call and email, including E-banking;
  • Follow up transaction status and provide information that customers requested;
  • Confirm daily transaction instructions via fax or email with customers and progress monitoring;
  • Provide administrative / clerical support from time to time assigned by supervisors.

 

Requirements:

  • Associate Degree or bachelor degree is preferred;
  • At least 3 years’ solid experience in banking industry related to customer service, loan or trade service;
  • Pleasant personality with good interpersonal and communication skills;
  • Can work under pressure and be willing to learn;
  • Proficient in PC skills such as MS Word, Excel, Powerpoint and Chinese Word Processing;
  • Fluent in written and spoken English and Chinese (including Cantonese and Mandarin).

Please send full resume with present & expected salary to expedite sourcing in MS-WORD format by clicking “Apply Now"

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More job information
Job ref no. CT3115413-01#3135
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Entry level
Education
  • N/A