Posted on 2021-10-11
Hang Seng Bank Limited

Senior Business Management and Process Governance Manager

Hang Seng Bank Limited

Investment Services - Business Management and Mainland Project Development

Hang Seng Bank has been very devoted in growing its wealth management business in meeting customer needs. We provide comprehensive investment products and services to retail, private banking and corporate banking customers.

We are currently seeking a high caliber professional to join us as Senior Business Management and Process Governance Manager in our Business Management and Mainland Project Development Department under Investment Products and Advisory Business, Wealth and Personal Banking.

Principal responsibilities:

  • Lead the Business Management and Process Governance team to provide business management support to Investment Products and Advisory Business Division (IVP) under Wealth Personal Banking 
  • Connect with various business and operation functions to exercise risk oversight on the respective operations of IVP to ensure compliance with the relevant laws, rules, codes, regulations and guidelines set by regulators and HSBC Group  
  • Strengthen corporate governance for IVP and manage communication with stakeholders to ensure procedures and guidelines are aligned with regulatory and Group’s requirements as well as business objectives
  • Strengthen risk governance and connect with stakeholders to engage in different risk governance work groups for the preparation of management reporting and the implementation of regulatory and Group’s requirements
  • Lead and connect with stakeholders to perform departmental internal review and drive business process improvement



  • University Graduate in Finance, Business Management, Business Administration or related disciplines
  • Minimum 10 years of experience in banking/financial services industry with exposure in business management/Chief Operating Office/risk and control management/regulatory compliance/financial crime compliance/audit/product development/sales distribution
  • Good knowledge of investment products such as investment funds, structured products, bonds, investment FX and cross-border investment schemes/ relevant initiatives preferred
  • Strong analytical skills especially with regards to understanding regulatory requirements, business risk, processes, procedures and operational controls  
  • Strong leadership and ownership, independent and proactive, strong problem-solving skills, able to work under pressure
  • Excellent organizational and project management skills with a business mindset
  • At least 5 years of people management experience
  • Outstanding interpersonal and communication skills, excellent literacy in both English and Chinese, good speaking Putonghua preferred
  • Current holder of SFC/HKMA license for Type 1 & 4 regulated activities preferred

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. 

More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 10 years - 20 years or above
Career Level
  • Senior management level
  • Degree