Job ref no.: 495977 (CT3129793-01#0239)
Bank of China (Hong Kong) Limited

Senior / Business Strategy Manager - (Contact Centre, Business Strategy Management, Strategy and Project Team)

Bank of China (Hong Kong) Limited

About this company

Job No.: 495977
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Business Development, Strategic Planning


  • Align with the bank-wide business strategy and reference best market practice to formulate centres’ strategy and optimization plans
  • Develop detailed project development plan of centre to ensure the realization of the overall strategic objectives
  • Compile business reports and make responsive proposals to management by conducting regular research on external environment, industry development trends and competitors' business strategies etc.
  • Monitor the implementation process of various business strategies, including continuous coordination, supervision, feedback and adjustment, providing information and suggestion for improvement to the unit’s superiors
  • Liaise with business team and relevant units to facilitate the overall strategic plans


  • Bachelor degree or above with major in Business Administration / Marketing / Economics / Statistics / Finance or related discipline
  • More than 5 years of relevant working experience in personal banking management and administration / project planning and management, including 2 years’ experience at managerial role
  • Strong analytical, organizing and project management skills with creative mindset
  • Familiar with the overall operation of the Contact Centre and process improvement
  • Excellent communication and presentation skills with good command of Chinese and English in both spoken and written including Putonghua
  • Candidate with less experience will be considered as Business Strategy Manager 

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

More job information
Job ref no. 495977 (CT3129793-01#0239)
Job Function
  • Mongkok
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 9 more