Job ref no.: CT3121267-01#1563

Senior Claims Officer (Automotive)

Eagle Consultants Ltd

A Global Insurance Company with mainly business in general insurance is now looking for: 

Senior Claims Officer (Automotive) 


  • To prepare timely production of management information reports and identify loss trends.
  • To investigate standard claims, including coverage determination and evaluation of loss exposures.
  • To determine appropriate reserving levels
  • To maintain accurate claims records for designated accounts.
  • To select and direct independent external service providers.
  • To discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions.
  • To settle standard claims through payment or denial.
  • To ensure unpursued claims are settled in accordance with settlement guidelines.
  • To support subrogation processes.
  • To ensure all claims handled within authority limits, and in line with claims standards procedures and guidelines.
  • To undertake audits of external service providers as appropriate.
  • To develop and maintain strong relationships with key brokers and clients and other relevant stakeholders.


  • Degree holder or in possession of Insurance Professional Qualifications.
  • Minimum 5 years’ experience in handling motor own-damage, recovery and third party claims.
  • Strong knowledge of claims handling concepts, practices, procedures and technique coverage issues.
  • Self-motivated & with good communication and supervisory skills.
  • Good command of English and Chinese
  • Candidates with less experience may be considered as Claims Officer.

Interested parties please send your detail resume in MS WORD format with current and expected salary through Apply Now

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More job information
Job ref no. CT3121267-01#1563
  • N/A
Job Function
Employment Term
  • Permanent
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • Master's degree