Respond to customers queries and requests via phone and email
Confirm transaction instructions / applications with customers
Prepare account opening documents for individual and corporate customers
Responsible for Customer Due Diligence and KYC review
Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
Assist team leader to monitor daily jobs efficiency and achievement all job duties
To prepare and handle all types of account opening documentation work, including new sign up and amendment, as well as to check and follow up the completion progress on the documentation
Update the customer account maintenance, and also to handle internal and external customer enquiries and provide solutions to them within his/her authority/experiences. Referral should be made to the checker if any irregular items are found
Execute account documentation filing
Form 7 or above
Minimum 1-3 year working experience in operations for banking service is preferred
Fluent in Putonghua, good command of spoken and written English and Chinese
Strong ability to work independently, attentiveness to details, with positive minded and good common senses
Good knowledge of computer software, MS Office and both of Chinese and English typing
Quick response to deliver professional services to meet our customers need
Interested parties please send your application letter & resume with salary expected to Human Resources Manager via the following channels.
1. By email: [via CTgoodjobs Apply Now ]; or
2. By fax: 2851-3163; or
3. By post: Human Resources Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon.
Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only.