Senior Clerk – New Account & KYC

Job Responsibilities:

• Respond to customers queries and requests via phone and email
• Confirm transaction instructions / applications with customers
• Prepare account opening documents for individual and corporate customers
• Responsible for Customer Due Diligence and KYC review
• Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
• Assist team leader to monitor daily jobs efficiency and achievement all job duties
• To prepare and handle all types of account opening documentation work, including new sign up and amendment, as well as to check and follow up the completion progress on the documentation
• Update the customer account maintenance, and also to handle internal and external customer enquiries and provide solutions to them within his/her authority/experiences. Referral should be made to the checker if any irregular items are found
• Execute account documentation filing

Job Requirements:

• Form 7 or above
• Minimum 1-3 year working experience in operations for banking service is preferred
• Fluent in Putonghua, good command of spoken and written English and Chinese
• Strong ability to work independently, attentiveness to details, with positive minded and good common senses
• Good knowledge of computer software, MS Office and both of Chinese and English typing
• Quick response to deliver professional services to meet our customers need

Apply Methods:

Interested parties please send your application letter & resume with salary expected to HR Manager via the following channels.

1. By email : [via CTgoodjobs Apply Now ]; or
2. By fax : 2851-3163; or
3. By post: HR Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon.

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only.