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Senior Clerk (Omni Channel)

Job Ref.494726
Bank of China (Hong Kong) Limited

Job No.: 494726
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Business Development, Customer Service

Responsibilities:

  • Assist Business Strategy Officer and Managers to achieve responsible tasks
  • Draft and conduct the user acceptance test plan and test details and carry out the user acceptance test
  • Handle general adminstrative paperwork and answer general enquisires
  • Assist in basic anaylsis and recommend best practice solutions to achieve excellent customer experience
  • Prepare documentation on user requirements, operating procedures and operating guideline
  • Work closely with various stakeholder in regards to e-Banking development initiatives
  • Conduct feasibility studies, industry benchmarking whenever necessary

Requirements:

  • Secondary level or above, with knowledge in Business Administration, e-Commerce, Information Technology or related disciplines is a plus
  • At least 1 year of experience in banking industry and e-banking development areas with exposure to Personal & Corporate Banking of Internet and Mobile Banking channels is highly desirable
  • Good sense of self-service machine, compliance and regulartory requirements of banking industry
  • Be a good team player and self-motivated with strong analytical mindset
  • Desire to learn and keep abreast of the market updates
  • Great Chinese and English writing and computer skills
  • Proficient in both spoken English and Chinese (Cantonese and Mandarin)

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website “http://www.bochk.com"

To apply: http://careers.pageuppeople.com/798/cw/en/job/494726?lApplicationSubSourceID=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt

Job Ref No.
494726 (CT3112997-01#0110)
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About Bank of China (Hong Kong) Limited

Join Bank of China (Hong Kong) 

Be a dynamic member of our team

  • We commit to excellence and professionalism
  • We value people 

We offer challenging and rewarding careers that will further your personal development. 

For other vacancies, please visit our website at http://www.bochk.com