Job ref no.: CT/RND/SCASE/20220311
Shiji Information Technology (Hong Kong) Limited

Senior Cloud Application Support Engineer

Shiji Information Technology (Hong Kong) Limited


  • Provide tertiary level application support for global implementations on our innovative Cloud-based Applications for Hotels, Theme Parks, and Restaurants
  • Perform operation and troubleshooting on cloud application environment, including maintenance, migration and daily admin operations
  • Provide immediate assistance on incidents reported. Troubleshoot the root cause and provide solutions
  • Design, develop and review tools for cloud operations and maintenance
  • Guide junior staffs to perform cloud support, operations and maintenance
  • Perform regular health check on cloud environment
  • Design and maintain CI/CD pipelines for cloud application deployment
  • Write and maintain deployment and operation documentation
  • Maintain standard operation procedure
  • Work closely with Application Development Team and Infrastructure Team
  • Work on Agile Scrum methodology


  • Bachelor Degree holder in Computer Science, Computer Engineering or related disciplines
  • Experience in administrating and supporting in Amazon Web Services, Microsoft Azure or Google Cloud Platform
  • Experience in Linux is a plus
  • Knowledge on Kubernetes / Docker, and CI/CD is a plus
  • Shift work is required
  • Good communication skills
  • A good team player, self-motivation and able to work independently under pressure
  • Good command of both spoken and written English and Chinese. Mandarin is an advantage
  • 1-3 years of experience in IT related disciplines, with Application Support experience is preferred

 Interested parties please click Apply Now and attach your updated resume with date of availability and expected salary.

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More job information
Job ref no. CT/RND/SCASE/20220311
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Medical plan
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Degree