Job ref no.: CT/RND/SCASE/20221230
Shiji Information Technology (Hong Kong) Limited

Senior Cloud Application Support Engineer

Shiji Information Technology (Hong Kong) Limited

Job Highlights

  • Higher Diploma/Bachelor Degree in Computer Science
  • 5-day work, Medical, Dental & Annual Health Check
  • Competitive salary & Discretionary bonus

Job Responsibilities:

  • Provide tertiary level application support for global implementations on our innovative Cloud-based Applications for Hotels, Theme Parks, and Restaurants
  • Perform operation and troubleshooting on cloud application environment, including maintenance, migration and daily admin operations
  • Provide immediate assistance on incidents reported. Troubleshoot the root cause and provide solutions
  • Design, develop and review tools for cloud operations and maintenance
  • Guide junior staffs to perform cloud support, operations and maintenance
  • Perform regular health check on cloud environment
  • Design and maintain CI/CD pipelines for cloud application deployment
  • Write and maintain deployment and operation documentation
  • Maintain standard operation procedure
  • Work closely with Application Development Team and Infrastructure Team
  • Work on Agile Scrum methodology


  • Bachelor Degree holder in Computer Science, Computer Engineering or related disciplines
  • Experience in administrating and supporting in Amazon Web Services, Microsoft Azure or Google Cloud Platform
  • Experience in Linux is a plus
  • Knowledge on Kubernetes / Docker, and CI/CD is a plus
  • Shift work is required
  • Good communication skills
  • A good team player, self-motivation and able to work independently under pressure
  • Good command of both spoken and written English and Chinese. Mandarin is an advantage
  • 1-3 years of experience in IT related disciplines, with Application Support experience is preferred

Interested candidates please send your full CV with date of availability and expected salary in Microsoft Word / PDF.

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential for six months.

We offer:

  • Competitive salary and annual leave
  • On-the-job training
  • Medical & Dental Insurance and Annual Health Check-up
  • Performance bonus
  • Free snack & Beverage
  • 29" Monitor, i7, SSD development env
More job information
Job ref no. CT/RND/SCASE/20221230
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Medical plan
Job Function
  • Kwun Tong
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Non-management level
  • Degree