Manage the network, voice and video equipment plus relevant resources
Deploy and maintain the network, voice and video-related technologies and projects
Provides support on system installation, administration and configuration to ensure meeting user requirements.
Lead a user requirement discussion, influence customer's decisions, and stablish/maintain good relationship with customer.
Be involved in customer engagement activities to understand technical needs for the customers' business
Prepares solution and technical documentation for UC project, translation of functional and non-functional requirements into a solution design and scopes
Prepares and updates technical documents such as system installation guide / operation manual
Assist in the project transition from sales to project delivery team
Requirements
High Diploma or above in computer, IT or related disciplines
Practical experience on Cisco IPT, Voice Recording System, PABX, Audio and Video equipment.
Experience in design and delivery of complex IP Convergence projects on Cisco UC Network
Experience in VoIP protocols such as Media gateway Control Protocol (MGCP), H.323, Session Initiation Protocol (SIP), Cisco proprietary protocol Skinny Call Control Protocol (SCCP).
Knowledge in implementing Quality of Service (QoS)
At least 5 years of experience with Voice/ UC products specifically as a solution architect or consultant.
Independent working ability to complete assignment
Good communication, interpersonal and analytical skills
Good command of written and spoken English and Chinese
Holder of professional certificates - CCNP Voice or Cisco CCIE is a plus
Candidate with more experience will be considered for the position of Senior Collaboration Engineer
We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking 'Apply Now '.
All information collected will be used for recruitment purpose only.
With 700+ digital technology and cybersecurity professionals, Macroview is one of the largest Hong Kong-headquartered digital technology solution and managed service providers in the market. We have been entrusted by clients from various market sectors, including MNCs, finance and banking, retail, healthcare, trading and manufacturing, logistics, governmental and public utilities, high education and telecom service providers – serving them with 8 offices in Hong Kong, Macau and Mainland China, especially the Greater Bay area. By leveraging 22 overseas offices of HGC, we help customers build up their corporate digital capabilities and transform their business based on carefully-designed solutions and service frameworks.
Macroview is a proud member of HGC Global Communications Group.