Posted on 2021-11-08
Hyatt Centric Victoria Harbour Hong Kong

Senior Concierge Assistant/Guest Services Officer / Team Leader - Concierge

Hyatt Centric Victoria Harbour Hong Kong

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!


  • Provide general information to customers and guests in a good and helpful manner
  • Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
  • Maintain proper records of luggage, parcels and letters kept at Concierge for guests
  • Ensure all luggages are delivered and collected accurately, efficiently and timely
  • Supervise and delegate duities to subordinates and prepare their work schedules as required


  • 2 years relevant working experience, candidate with supervisory experiences is preferred
  • Certificate or above in Hospitality Management or relevant discipline
  • Good command of English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality 

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

More job information
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra paternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Eastern District
  • North Point
Employment Term
  • Permanent
  • Full-time
  • 0 year - 3 years
Career Level
  • Non-management level
  • N/A
Require to Travel
  • No travel