Our client, international company provide best quality customer service to BtoB and BtoC for international banks' clients . To provide lifestyle service, e.g. travlling, limo, fine dining...etc.
Location : Quarry Bay
Working hours : 42.5 hours per week
(shift duties is required)
Position : Senior Concierge Consultant x 4 vacancies
*less experience will be considered as Concierge Consultant
Shared team - HK$16,000 - 22,000 plus KPI (Call centre experience is preferable)
Premier team - HK$22,000 - 24,000 plus KPI (Call centre and concierge service is preferable)
*The above are not telemarketing and not sales position
Purpose of job :
The candidates will fulfill excellent customer service and the requests through a variety of resources (via phones , emails, wechat, and other communications response in a prompt, professional, and concise manner, befitting the servicing to the clients.
- Handle inbound/outbound calls (non-telesales) and emails communications to answer enquiries and concierge service to Banks' clients - individual premier clients.
- Provide life style information and other requests as necessary, e.g. travelling itinerary, ticketing, fine dining, entertainment, lifestyle products…etc.
- detail oriented, good communication skills, patient and polite
- able to multi-task and prioritize in a fast-paced and western culture environment.
- Cantonese and good in spoken and written English
Interested parties, please send cv in MS Word format (no PDF) with current/expected salary and availability.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
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Our consultants, have been in the field of recruitment industry for more than 10 years. We specialize in search for Banking and Finance, Insurance, Logistic, Retail, Engineering, Manufacturing and Trading.
During these years, we became a veteran, familiar with the problem of many companies in sourcing for qualified and suitable talent. The ever changing and dynamic market trend in each industry gave us in-depth knowledge of what would best fit to refer to a company not only in respect of their qualifications, experiences and culture but also in respect of their needs and aspirations from a staff.
The proven track of record of sourcing and selecting managerial and senior executive staff has maintained a very satisfying recruitment partnership with varieties of multi-national and local high performing companies.
So if you are on the look out of high quality performers for your company efficiently without going through all the hassle of time consuming process, we welcome you to call at anytime.