Job ref no.: CT3119362-01#3641

Senior Customer Care Executive

Talent Connect Limited

Responsibilities:
  • Handle customer complains and enquiries by phone or written mail
  • Investigate the complain cases and follow through on the case
  • Maintain a good relationship with customer and provide professional customer care service

Requirements:

  • F.6 or above with 3-4 years working experience in customer service, espically with working experience in Telecommunication or bank
  • Good command of spoken in Cantonese, English, able to communicate in Mandarin is a plus
  • Customer oriented with excellent interpersonal, communication and problem solving skills
  • Mature, able to work under pressure and pleasant
  • Good PC skill including MS office and Chinese Typing

Please send your detailed resume with present and expected salaries in MS Word format  by clicking Apply Now

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More job information
Job ref no. CT3119362-01#3641
Salary
  • N/A
Job Function
Industry
Experience
  • 3 years - 4 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE