comScoreTag
Job ref no.: CT3113349-01#0101
Automated Systems (HK) Ltd

Senior Customer Engineer (Ref no. 2018/S_CUEN/IMMS2/01)

Automated Systems (HK) Ltd

Benefits
  • Education subsidies

Responsibilities:

  • To provide on-site technical support to production system environment (primarily mid to high-end servers and other storage devices)
  • To provide support services on problem isolation and fixing
  • To handle and troubleshoot on customers technical enquires especially for VIP customers
  • To perform service and workstation installation and configuration
  • To provide top-notch service to our customer to ensure 100% customer loyalty
  • To provide guidance to junior staff on technical issue
  • Understand and practice pro-active service methodology

Requirements:

  • Higher Diploma or above in Information Technology/ Computer Engineering or related disciplines
  • Possess at least 3 yearsof working experience in Windows/Linux System Administration, system/data backup and restore, trouble shooting of hardware and software problem, patch installation, software upgrade
  • Possess of MCSE / MCITP certificate
  • Good interpersonal, communication skills and able to work under pressure
  • Able to work independently to meet project deadlines with minimal supervision
  • Proficient in both spoken and written English and Chinese

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. in the subject line and send a full resume in MS Word Format including the recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Limited, 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or email to [via CTgoodjobs Apply Now ]

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.

 

More job information
Job ref no. CT3113349-01#0101
Salary
  • N/A
Job Function
Industry
Employment Term
  • Contract
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip