comScoreTag Job - Senior Customer Engineer (Team Leader), Automated Systems (HK) Ltd
Automated Systems (HK) Ltd

Total Computer Solutions You Can Trust

Automated Systems (HK) Ltd. is a Hong Kong listed company providing total computer solutions and IT services since 1973. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.

Senior Customer Engineer (Team Leader)

Job Ref.MDS001

  • Responsibilities:
  • Provide IT deskside and helpdesk support to customers through various channels
  • Assign work tasks to team members for follow up
  • Lead a team to deliver IT support service to customers
  • Maintain hardware and software inventory, generate reports as required
  • Perform computer operation support including data backup, IT facilities administration, installation and configuration of desktop PC, printers and peripherals
  • Report work progress and result to management level regularly
  • Perform ad-hoc assignments / projects as required


  • Diploma or above in computer science or related disciplines
  • More than 3 years IT helpdesk / deskside support experience with at least 1 year in supervisory level
  • At least one of the professional certificates such as MCP / MCITP / MCSE / CCNA is preferred
  • Knowledge in PC operations, TCP/IP and server infrastructure are necessary
  • Mature, positive thinking and active person is desired
  • Good communication skill in both English and Cantonese

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. if any in the subject line and sending a full resume including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or e-mail to

To know more about us, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.

Apply Now
Job Ref No.
MDS001 (CT3107587-01#0308)
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