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Job ref no.: CT3115686-01#0135
Harvey Nichols (Hong Kong) Limited

SENIOR CUSTOMER RELATIONS EXECUTIVE

Harvey Nichols (Hong Kong) Limited

Responsibilities:

Handling customer enquries and complaints;
Provide professional quality customer services via handling inbound and outbound calls;
Prepare Customer Relations related reports.


Requirements:

Post-secondary graduates with at least 2 year's working experience;
Hospitality working experience from retail, hotel or airline industries preferred;
Detail-minded, positive and proactive working attitude with strong customer service mindset;
Good command of both spoken and written in English and Chinese (Cantonese and Mandarin);
Strong numerical and computer skills and Chinese word processing;
Shift duty is required.

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate. Please send your application with detailed resume quoting Position Title, with date available, current and expected salary to: 

[via CTgoodjobs Apply Now ] or clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

More job information
Job ref no. CT3115686-01#0135
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip