Job ref no.: CT3120935-01#0496
Harbour City Estates Limited

SENIOR CUSTOMER RELATIONSHIP ASSOCIATE (5.5-day work) (Salary: $20 – 21K)

Harbour City Estates Limited

Benefits
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Extra paternity leave
  • Family medical plan
  • Medical plan
  • Paid overtime
  • … + 1 more

 

Job Responsibilities:

  • To handle enquiries from members of loyalty program at members' lounge and concierge
  • To handle membership acquisition and redemption of membership benefits and gifts
  • To maintain excellent relationship with members by providing quality service
  • To perform any other duties as assigned in a diligent and conscientious manner
  • To assist in organizing VIC events

Requirements:

  • Passionate in retail and hospitality work
  • Pleasant, proactive and customer-oriented with good manners
  • Diploma holder or above preferably in Hospitality/ Tourism/ Business related disciplines
  • 2 - 3 years of experience in membership management, hospitality or sales industry
  • Good command of Cantonese, English, Putonghua

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive salary package that commensurate with experience and qualifications. Interested parties please send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL by clicking Apply Now button.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)

More job information
Job ref no. CT3120935-01#0496
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip