Job - SENIOR CUSTOMER SERVICE AMBASSADOR / CUSTOMER SERVICE AMBASSADOR (Salary: $12.5 – 17K), Wharf Estates Ltd
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Wharf Estates Ltd

WHARF ESTATES LIMITED is a wholly-owned subsidiary of The Wharf (Holdings) Limited. It holds a portfolio of prestigious investment properties in Hong Kong including Harbour City, Times Square and Plaza Hollywood.

We are committed to building and developing quality human capital, not only for operational excellence that leads to organizational growth but also for personal career growth.

We are seeking quality Customer Service Ambassadors to provide excellent and proactive service for our shoppers.

SENIOR CUSTOMER SERVICE AMBASSADOR / CUSTOMER SERVICE AMBASSADOR (Salary: $12.5 – 17K)

Job Ref.HCEL – CSA

Job Responsibilities:

  • To handle enquiries from shoppers / tourists about the shopping mall
  • To offer assistance / services to shoppers as needed in a helpful manner
  • Shift duty from 8:00 a.m. to 10:00 p.m. is required

Requirements:

  • Passionate in retail and hospitality work
  • Pleasant, proactive and customer-oriented with good manners
  • F. 5 / DSE / Diploma or above preferably in Hospitality / Travel / Business-related disciplines
  • 1 - 2 years of experience in customer service, hospitality or sales industry
  • Fresh university graduates with some part-time experience in customer service field will also be considered
  • Good command of spoken Cantonese, English, Putonghua
  • Candidate with more experience will be considered as Senior Customer Service Ambassador 

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive salary package commensurate with experience and qualifications. Interested parties please send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL to hr2@wharfestates.com. Please quote the position reference number on the application.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)

Apply Now
Job Ref No.
HCEL – CSA (CT3106805-01#0300)
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