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Posted on 2021-12-04
Times Square Limited

SENIOR CUSTOMER SERVICE AMBASSADOR / CUSTOMER SERVICE AMBASSADOR (Salary: 15 - 20K)

Times Square Limited

Responsibilities:

  • To handle enquiries and complaints from shoppers / tourists about the shopping mall
  • To offer assistance / services to shoppers as needed in a helpful manner
  • Shift duty from 8:00 a.m. to 10:00 p.m. is required

Requirements:

  • Passionate in retail and hospitality work
  • Pleasant, proactive and customer-oriented with good manners
  • F. 5 / DSE / Diploma holder or above preferably in Hospitality / Travel / Business-related disciplines
  • 1 - 2 years of experience in customer service, hospitality or sales industry
  • Fresh university graduates with some part-time experience in customer service field will also be considered
  • Good command of spoken Cantonese, English, Putonghua
  • Candidate with more experience will be considered as Senior Customer Service Ambassador

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

 

We offer competitive remuneration package that commensurate with experience and qualifications. Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL by clicking Apply Now button.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)

More job information
Salary
Benefits
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Medical plan
  • Paid overtime
Job Function
Location
  • Causeway Bay
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip