Job ref no.: CT3123312-01#0698

Senior Customer Service Assistant

UPS Parcel Delivery Service Limited

  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Key Responsibilities

  • Handle daily bookings / shipments / pre-alerts and export declaration
  • Assist in system update and generation of reports
  • Coordinate with internal and external customer for air shipment arrangement
  • Handle customer’s enquiry and follow up on service requirement
  • Provide general support and assistance to the team

Who we are looking for

  • Form 5 or above
  • Relevant experience in air freight industry is an absolute advantage
  • Hands-on computer knowledge in Microsoft Word/Excel/PowerPoint
  • Good command of both English and Mandarin
  • Customer oriented and a good problem solver
  • Candidate with clerical work experience is preferred
  • Be responsible and willing to learn
  • Work Location: Tsuen Wan

What we can offer

  • Attractive Salary Package
  • Guaranteed Double Pay
  • Performance Bonus
  • 5-day work week
  • Paid Annual Leave
  • Medical Insurance
  • Life Insurance
  • Training Opportunities
  • Career Development Opportunities
  • Stable, Open and Friendly Working Environment

How to apply

  • Send us your CV by clicking Apply Now button, or
  • WhatsApp us on 6011 9201

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More job information
Job ref no. CT3123312-01#0698
  • N/A
Job Function
  • Tsuen Wan
Employment Term
  • Full-time
  • 1 year - 6 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE