Job ref no.: CT3116513-01#9272

Senior Customer Service Assistant/Customer Service Assistant

Advance Resources Personnel Consultants

Core Responsibility:

Our client is one of the world’s largest banking and financial services organizations. It comprises around 3,500 offices in over 60 countries. Our client has numerous businesses steams, including banking and wealth management and global markets, and continues to grow rapidly.

We are currently looking for energetic and enthusiastic individuals to join their expanding team.

Your Role:

Handle inbound and outbound calls of our members, employers and fund managers in relation to pension fund and also their follow up requests

Provide timely follow up with clients the data discrepancy / outstanding matters

Perform UAT and administrative works of Member Services

Adhere to procedures, policy, regulations and trust deeds


Requirement:
You Have:
  • University degree holder
  • 2-3 years working experience in pension fund, MPF or call center experience would be an advantage
  • Detail minded with ability to meet tight schedules
  • Customer-oriented and willing to learn
  • Flexible for job rotation and multi-skilling

You Get:


  • Opportunity to work on a variety of tasks and develop your skills in many areas
  • Opportunity for advancement within the bank
  • Opportunity to collaborate with talented people

Referral: This might not be the job best fit you, but perhaps you have a friend who would be a perfect fit.

Location: Mong Kok District

Vacancies: 6

Interested parties, please send full resume, expected salary and contact telephone number to “Advance Resources Consulting Group Ltd." by clicking Apply Now  or fax 3011-9424.

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More job information
Job ref no. CT3116513-01#9272
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • Degree